QTES Support

The idea of QTES is simple: hold Bitcoin for the long term, with Swiss care. These support pages answer the questions clients ask most.

If you are new to QTES, start with our FAQ. Seven short answers explain how QTES works.

Account

How to log in for the first time and how to change your password.

How we protect your account and what we will never ask you.

When statements are ready and what they contain.

Contracts, rulebook and tax documents in your account.

What a QTES portfolio holds and why.

When QTES buys and sells, and when it does nothing.

One yearly fee, and the costs of each trade.

How to take money out and how long it takes.

Where the keys to your Bitcoin are kept.

Three of five keyholders sign every transfer.

Check your Bitcoin on the blockchain yourself.

What happens to your assets if QTES stops operating.